Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). During this time, we prepare, pack, and dispatch your items. You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Time

After your order has been processed and dispatched, delivery typically takes 7–15 business days, depending on your location and the shipping method selected at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping option. Occasionally, we may offer free shipping promotions.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear after dispatch.

Delays & Exceptions

While we strive to deliver within the estimated timeframe, delays may occur due to customs processing, carrier issues, or high-demand periods. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address information.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.